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Citation2024 INSC 557
Date of JudgmentJuly 29, 2024
Court NameSupreme Court of India
Plaintiff/AppellantVidya and Others
Defendant/RespondentM/s. Parsvnath Developers Ltd.
JudgesHon’ble Mr. Justice B.R. Gavai andHon’ble Mr. Justice Sandeep Mehta

INTRODUCTION 

The case of Vidya & Ors. V. M/s. Parsvnath Developers Ltd. Centres around a delayed real estate project and the refund of payments made by the homebuyers. The appellants, who had booked a flat in the Developer’s project “Parsvnath Paramount,” sought redress after the respondent failed to hand over the possession within the promised timeline. The Supreme court adjudicated on the adequacy of the Nation Consumer Disputes Redressal Commission’s (NCDRC) decision, especially concerning the rate of interest on refund. 

FACTS OF THE CASE 

In 2008, M/s Parsvnath Developers Ltd, a real estate company, launched a group housing project called Parsvnath Paramount near Subhash Nagar Metro Station in New Delhi. The project was widely advertised. 

The complainants (Vidya and others) booked a 3BHK Flat in the project. On 15th July 2008, they paid Rs 16,03,066 as the first instalment. On 14th August 2008, they spent the second instalment of the same amount.  

The NCDRC’s prescribed rate of interest was altered by the Court. The Court ordered that the refund amount carry interest at the rate of 12% annually in lieu of the 9% interest that was previously granted. 

A formal Flat Buyer Agreement was executed on 10th October 2008. The complainants were given Tower 3’s Flat No.301, which is 1805 square feet in size. The apartment cost ₹1,28,24,525 in total (₹7105/sq. ft.). A payment of Rs. 3,00,000 was required for covered parking. The agreement promised possession within 30 months from the commencement of construction, with a grace period of additional 6 months. 

The Buyers opted for a Construction Linked Payment Plan where they had to pay 25% within 30 days of booking, 60% in 6 installments and the remaining 15% in three more installments. Between July 2008 and December 2013, they paid a total of Rs. 1,30,62,971 (approx. 95% of the total cost).

In April 2011, the developer unilaterally changed the allotment to Flat No.702 in Tower 2, measuring 1942 sq. ft. the developer also raised a demand for VAT of Rs. 60,141, which the Buyers paid on 29th January 2014, and again on 13th March 2014. 

The stipulated construction period including grace period expired without handover of possession. The buyers made multiple follow ups with the developers. In June 2015, they visited the project site and found no ongoing construction. 

In a letter dated 15th June 2015, the buyers asked the developer for revised possession timelines and the compensation for the delay. The developer responded in late June 2015., citing technical issues and real estate sector slowdown, and assured completion without giving a concrete date. No reply was given regarding the compensation. 

Further letters dated 28th October 2015 and 6th January 2016 went unanswered. The buyers file Consumer Case No. 1557 of 2016 before the National Consumer Disputes Redressal Commission (NCDRC), seeking a refund of the entire amount paid, Interest @ 24% p.a. from the date of booking and compensation of Rs. 1,37,36,350. 

The NCDRC directed a refund with 9% interest Per annum and Rs. 1 lakh in costs. Dissatisfied  by the decision of the NCDRC, the buyers filed an appeal in the Supreme Court. The Appellants contested the 9% interest as too low. 

ISSUES OF THE CASE 

  1. Whether the complainants (homebuyers) were entitled to a full refund of the amount paid due to the developer’s failure to deliver possession within the stipulated time?
  2. Whether the National Consumer Disputes Redressal Commission (NCDRC) was justified in awarding interest at only the 9% per annum on the refunded amount?
  3. Whether a higher rate of interest, specifically 12% or 24% per annum, should have been awarded given the unilateral delay and one-sided terms in the Flat Buyer Agreement?
  4. Whether the developer’s justifications for delay based on technical issue and market recessions qualified as a valid “Force Majeure” event under the agreement?
  5. Whether the terms of the agreement, which allowed the developer to charge 24% p.a. interest from buyers for delayed payments but limited the liability for delay in possession to 12%, were unconscionable or one sided?

JUDGEMENT

The Supreme Court in the given matter gave the following ruling:

  1. The Supreme Court upheld the order of the National Consumer Dispute Redressal Commission (NCDRC) directing the refund of the entire amount deposited by the complainants/appellants to the respondent/developers. 
  2. The NCDRC’s prescribed rate of interest was altered by the Court. The Court ordered that the refund amount carry interest at the rate of 12% annually in lieu of the 9% interest that was previously granted.
  3. From the date of each deposit made by the complainants or appellants until the actual date of repayment, interest at a rate of 12% annually must be computed. 
  4. The Court ordered that the entire unpaid amount, including the principal and the interest, must be paid by the respondent within three months from the date of this judgement. 
  5. The Court further stated that any pending applications in relation to the case shall stand disposed of. 

REASONING 

The developer failed to complete the construction and handover possession even after the expiry of 36 months (including the grace period of 6 months) as stipulated in the Flat Buyer Agreement (Clause 11 (a)). Despite receiving 95% of the total cost, the builder not only delayed but did not provide any concrete timeline for possession. Under contract law, failure to perform a fundamental obligation (like timely possession) entitles the other party to rescission and restitution.

Section 2(1)(g) of the Consumer Protection Act, 1986 defines “deficiency” as any fault, imperfection, or inadequacy in service. The failure to deliver possession clearly amounted to a deficiency in service. The Court found that the builder’s conduct frustrated the object of the agreement making the refund inevitable. The Court referred to the case DLF Home Developers Ltd. v. Capital Greens Flat Buyers Association, (2021) for the same purpose which held that delays due to layout approval or administrative reasons do not absolve the builder of liability to refund. 

The Court found that NCDRC erred in awarding only 9% interest. Clause 7(b) of the agreement itself entitled the buyer to 12% interest per annum for the delay in possession.it violates the principle of pacta sunt servanda. Courts should enforce contractual terms unless they are illegal or  unconscionable. Awarding less than the agreed rate was held to be unjust and contrary to the contract. The principle of restoration and restitution under the contract law requires putting the injured party in a position they would have been in, had the breach not occurred. 

The agreement permitted the developers to charge 24% interest from the buyer for delayed payments, but limited its own liability to 12% interest for construction delays. The buyers argued that since the builder imposed 24% p.a. interest on them for delayed payments, the same rate should apply mutatis mutandis to the builder’s delay. The Court recognized the one-sided nature of this clause and held it to be unfair, yet it declined to award 24% interest as it was not mutually agreed in the contract for refund. Instead, the Court enforced the 12%interest clause, as it had a clear contractual basis and reflected a reasonable commercial rate. 

The developer cited technical issues, recession, and delay in plan sanctions as reasons for delay, attempting to invoke the force majeure clause. The developer argued that delayed plan approvals by the DDA and the real estate recession constituted Force Majeure, exempting them from liability. The court rejected this noting that Force Majeure must involve unforeseeable  events beyond control (e.g., war, natural disasters), not predictable administrative or economic hurdles. Administrative or economic challenges are inherent business risks, and do not excuse non-performance. Such excuses do not absolve a developer from breach of contractual delivery timelines. 

The Court acknowledged that the builder-buyer agreement was heavily skewed in favor of the developer. It imposed strict penalties and high-interest rates (24% per annum) on the buyers for any delay in payments, while the builder’s liability for delayed possession was limited to a much lower interest rate of 12% per annum. This disparity clearly indicated a one-sided and unfair contractual arrangement. However, instead of striking down or rewriting the agreement entirely, the Court chose a balanced approach. It upheld the sanctity of the contract by enforcing the agreed 12% interest rate for the builder’s delay, while rejecting the buyers’ demand for parity at 24% interest. This reflects the Court’s commitment to the principle of equitable enforcement of contracts—interpreting and applying terms in a fair and reasonable manner without indulging in arbitrary or excessively punitive measures.

CONCLUSION 

The case highlights the Supreme Courts balanced approach in protecting homebuyers while upholding contractual obligations. By granting a full refund with the 12% interest, the court ensured fair compensation for the buyers who were left without possession despite near complete payment. The rejection of the builders force majeure defense reinforced that foreseeable administrative delays cannot excuse breach of contract. Although the agreement was found to be one-sided, the court chose to enforce it equitably rather than invalidate it. This judgement strengthens the legal position of consumers in delayed real estate disputes and affirms the judiciary’s role in ensuring fairness without undermining contractual sanctity. 

 REFERENCES 

  1. https://indiankanoon.org/doc/68341178/ 
  2. https://lawbeat.in/sites/default/files/2024-07/s%20Parsvnath%20Developers%20Ltd.pdf 

Written by Vedashree Ghade, MIT World Peace University, an Intern under Legal Vidhiya 

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Karan Chhetri

'Social Media Head' and 'Case Analyst' of Legal Vidhiya. 

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