About the Organisation
We automate, digitize and transform the way people bank and shop. We offer proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for financial and retail customers.
Consumer behaviour is changing rapidly; people are empowered and connected and expect unprecedented service and convenience. The world is “always on” – a digital era requiring us to orchestrate touch points in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds.
Diebold Nixdorf employs approximately 21,000 employees in more than 130 countries worldwide. We are publicly traded on the New York Stock Exchange under the symbol “DBD.”
Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation
Role Description
The Commercial Counsel is responsible for drafting and negotiating a wide range of commercial agreements for the Retail and Banking business segments, as well as providing day-to-day commercial-related advice, legal expertise and counsel to those business segments in line with company goals, business segment priorities and best practices.
Responsibilities
Reviewing, drafting, and negotiating a variety of commercial agreements to support our business segment activities, including master services agreements, statements of work, distribution agreements, subcontractor agreements, marketing agreements, consulting agreements, nondisclosure agreements, software licensing agreements and other commercial contracts and matters.
Partnering with business teams across the organization to structure, draft and negotiate commercial agreements.
Identifying and explaining commercial agreement terms and associated risks to the relevant business stakeholders and interpret contract requirements, obligations and risk assessment or exposure, including legal, regulatory and company policy compliance, and advise on same.
Evaluating and updating existing contract templates and developing new templates as needed.
Developing strategic relationships with Diebold Nixdorf’s internal business leaders and stakeholders to support transactions relating to the day-to-day operations of the company’s key customer accounts.
Developing and supporting training for the Sales Organization regarding day-to-day legal questions, contract policies, and best practices. Providing support to Commercial Legal team with respect to training for lawyers/paralegals in the commercial contracting space.
Resolving issues that arise in commercial relationships, including but not limited to handling pre-litigation disputes and inquiries.
Participating in customer negotiation sessions, remotely (via audio or video conferences) or in-person (including travel, as needed)
Coordinating and assisting in developing policies, procedures and systems to support and facilitate efficient contract development and analysis.
Assisting with developing best practice processes, playbooks, and automation across all contract lifecycles.
Liaising with finance, legal, sales operations, and other business functions for review of contractual terms and conditions on specific areas of expertise.
Monitoring the legal environment and trends concerning the contracts areas.
Managing outside legal counsel regarding contract/commercial legal matters.
Ad-hoc non-contracts legal department matters as may come up from time to time.
Qualifications
Law Graduation from a reputed university in India / Middle East / Singapore
7+ years of progressively responsible experience including significant experience reviewing, drafting, redlining and negotiating contracts
Banking or Retail industry experience preferred
Proficient in written and spoken English
Knowledge of contract, commercial and general business laws and regulations including government RFP / Tender process. Understanding and prior experience in Common Law is preferred
Prior experience of supporting Middle East region would be an added advantage
The ability to effectively prioritize and advance multiple deals happening simultaneously, often on tight deadlines
Ability to gain trust at, and work with, all levels of organization
Strong analytical and conceptual thinking skills; ability to analyze data
Must have strong problem-solving and decision-making skills
Excellent communication (both verbal and written) and project management skills with a strict attention to detail
Ability to prioritize workload and self-manage projects, handle multiple tasks and meet strict deadlines
Common sense, sound and practical business judgment, and be capable of making smart decisions in the face of ambiguity and imperfect information
Must be proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and experience with SalesForce.com a plus
Must be comfortable utilizing audio and video conferencing tools for negotiations and hosting team meetings
Able to assert own ideas and persuade others through effectively consolidating, evaluating, and presenting relevant information
Ability to work cross-functionally to mediate and resolve contract issues and negotiate solutions
Skilled at promoting team cooperation and a commitment to team success
Adept at seeing change as an opportunity to improve business performance and campaigning for it when necessary
Strong focus on customer service
Preference
Experience with FinTech or IT Contracts
Experience of supporting contracts for multiple geographies within APAC / Middle East / Africa.
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