About the Organisation
Established in 2011, Petpooja is the largest SMB SaaS company, with over 75,000 clients in India, the Middle East, UAE, South Africa, and Canada.
We provide holistic management solutions, including billing, inventory management, online ordering, and all other front—and back-of-house management modules that any restaurant requires—from single-standing outlets to chains with over 200 outlets. We work with multiple restaurants, including LaPinoz, Hocco, Chicago Pizza, Beer Cafe, Kailash Parbat, Yum Yum Cha, Giani’s, Apsara Ice Cream, and many more.
We are present in more than 150 cities across India, the Middle East, UAE, South Africa, and Canada. With over 1000 employees, we are on a mission to use technology to organise the unorganised restaurant sector in India and globally.
Roles and Responsibilities:
- Respond promptly to inbound leads and inquiries.
- Conduct initial contact with potential customers via phone and email.
- Schedule and arrange online demo sessions with customers, ensuring the use of effective screen sharing tools.
- Conduct comprehensive and engaging product demonstrations tailored to the client’s needs.
- Understand customer requirements and address their questions and concerns effectively.
- Build strong and lasting relationships with potential clients.
- Guide customers through the sales process, providing consistent follow-up and support.
- Collaborate with the sales and marketing teams to ensure a seamless handover of leads.
- Achieve and exceed sales targets and performance metrics.
- Maintain accurate records of interactions and sales activities in the CRM system.
Eligibility & Qualifications
- Exceptional interpersonal skills with the ability to build rapport quickly.
- Excellent verbal and written communication skills.
- Ability to understand and address customer needs effectively.
- Proficiency in using virtual meeting and screen sharing tools.
- Strong organizational and time management skills.
- Goal-oriented with a passion for sales and business development.
- Ability to work independently and as part of a team.
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