About the Organisation
Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles: Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles. Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions. Ethical Banking: We follow a ‘Near and Dear’ test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer ‘ZERO FEE Banking’ on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so.
About the Job Opportunity
The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.
Job Responsibilities:
- Responsible for managing and undertaking collections process for debts that have been assigned
- Regularly track the portfolio for specific buckets for the assigned area
- Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
- Responsible to allocate and achieve targets from agencies/ in house team
- Regularly follow up with the default customers
- Ensuring adherence to collection process and legal guidelines
- Tracing out absconded default customers and initiate recovery process
- Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases
- Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis
Eligibility & Qualifications
- Graduate – Any
- Post Graduate – Any
- Experience: Minimum of 4 or more years of experience in Collections.
Contact Details
https://www.linkedin.com/company/idfcfirstbank
Click here to apply and for official notification.
