About the job
Company Description
American Express is a global financial services company whose General Counsel’s Organization (GCO) provides legal expertise and strategic advice to support business operations, manage risks, identify opportunities, and protect the company’s interests.
The company is inviting applications for the position of Legal Operations Specialist as part of its Global Litigation and Investigations Team within the General Counsel’s Organization.
Role Description
This is a full-time, hybrid Legal Operations Specialist role based in Gurugram. The selected candidate will provide dedicated support for the processing of third-party legal orders, including reviewing legal requests, researching customer accounts, retrieving responsive documents, preparing correspondence, and ensuring compliance with applicable laws and company procedures.
The role offers an opportunity for law graduates and early-career professionals to gain practical experience in legal operations, litigation support, legal order processing, regulatory compliance, and in-house legal functions.
Position
Legal Operations Specialist
Experience Required
0–2 years of experience in an operations team, in-house legal department, or private law firm.
Location
Gurugram, Haryana
Employment Type
Full-Time | Hybrid
Roles and Responsibilities
- Open legal matters in the case management system and route them to the appropriate workstream.
- Assess the validity of legal requests in accordance with American Express procedures.
- Prepare correspondence for issuers of legal requests.
- Evaluate legal requests and conduct research on customer accounts.
- Identify documents responsive to legal requests.
- Retrieve documents and prepare responses to legal orders in accordance with applicable laws and company procedures.
- Support the team in legal order processing functions and process-improvement initiatives.
- Ensure compliance with applicable U.S. and other relevant country laws and American Express procedures.
- Handle sensitive and confidential information appropriately.
Eligibility Criteria
Candidates should possess:
- A degree in Law or a related subject.
- 0–2 years of relevant experience in an operations team, in-house legal department, or private law firm.
- Strong written and verbal English communication skills.
- Strong computer skills and proficiency in MS Office Suite.
- Excellent analytical, problem-solving, organizational, and time-management skills.
- Strong attention to detail and ability to work independently as well as in a team.
- Ability to identify critical matters and work within deadlines.
- Ability to quickly learn and navigate different databases and information platforms.
- Ability to work effectively in a fast-paced environment with shifting priorities.
- Ability to maintain confidentiality of sensitive information.
Remuneration
American Express offers competitive base salaries and bonus incentives, along with benefits and career-development opportunities, subject to applicable location and role requirements.
Office Location
American Express, Gurugram, Haryana
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